FamHaven Privacy Policy

Last Updated: 20/04/2025

Welcome to FamHaven. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at [email protected].

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you register on the website/app, express an interest in obtaining information about us or our products and services, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the website/app, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Information you provide directly: Username and Email Address when you sign up.
• Information collected via Social Media Login (if used): If you choose to register or log in to our services using a social media account (like Facebook, Apple, or Google), we may have access to certain information about you. The information we may access includes your Username, Email Address, and potentially your Profile Picture, depending on your permissions granted during the respective login process.

We do not collect sensitive information.

2. How Do We Use Your Information?

We use personal information collected via our website/app for a variety of business purposes described below:

• To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Facebook, Apple, or Google account), we use the information you allowed us to collect from those third parties to facilitate account creation and the logon process for the performance of the contract.
• To manage user accounts. We may use your information for the purposes of managing your account and keeping it in working order.
• To enable user-to-user communications (within the forum). We may use your information (like your username) to enable user-to-user communications with each user's consent (implicit in forum participation).
• To send administrative information to you. We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
• To protect our Services. We may use your information as part of our efforts to keep our website/app safe and secure (for example, for fraud monitoring and prevention).

We do not share your personal information with third parties except as necessary for the functioning of the service (e.g., potentially the data passed via Facebook Login) or as required by law.

3. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

Specifically, we only share and disclose your information in the following situations:

• Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
• With your Consent. We may disclose your personal information for any other purpose with your consent. If you use Social Media Login (e.g., Facebook, Apple, Google), you consent to sharing information as described by the respective provider's permissions dialog.

4. How Do We Keep Your Information Safe?

We aim to protect your personal information through a system of organizational and technical security measures. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

5. How Can You Review, Update, or Delete The Data We Collect From You?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please follow the instructions on our Data Deletion Instructions page or contact us at [email protected].

6. Updates To This Notice

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

7. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at [email protected].